FAQ
These are the most frequently asked questions about the National Water Hygiene Card.
A: The National Water Hygiene card is part of the scheme which has been developed at the request of Water UK, the body representing the water supply companies across England, Wales, Scotland and Northern Ireland. The blue National Water Hygiene card was introduced in January 2006 to replace all water company specific hygiene schemes and removes the need for workers to undergo separate testing, health screening and to carry several separate cards for each water authority.
Any person working on restricted operations sites such as service reservoirs, pumping stations, treatment works, wells, spring and boreholes and working on the network of water mains and service pipes must be in possession of a National Water Hygiene Card.
A: You need to have a National Water Hygiene Card to work on 'restricted operations' where you may come into contact with partially or fully treated drinking water. The water company or their contractors will ask to see you card before you work on their site. Any person working on restricted operations sites such as service reservoirs, pumping stations, treatment works, wells, spring and boreholes and working on the network of water mains and service pipes must be in possession of a National Water Hygiene Card.
A: We run courses more frequently than any other Company. A list of Open Courses is on the
Water Hygiene Card Dates page on this website.
A: The card last for three years after which another course should be attended and the card renewed.
A: Registration and issue of a card is based on successful com-pletion of a training course. Upon successful completion a cover note will be issued by the trainer and trainees will be registered on the Energy & Utility Skills Register. When the necessary paperwork and payment have been received the National Water Hygiene card will be issued within 45 days of the training course.
A: No. A health screening questionaire is completed to ensure that operatives holding the National Water Hygiene card are not carriers of any waterborne diseases on date of training and are aware of their responsibilities towards the potable water supply.
A: Courses are delivered across the UK, either 'open-courses' or 'in-house' courses at your offices or workshop. This year we are delivering courses in London, Birmingham, Portsmouth, Kent, Nottingham and Scotland.
Q: How much does it all cost? A: We are negotiable on the price that you pay per person. The one fixed cost is the price of the National Water Hygiene Card as these are £20.00 each or £23.50 including VAT. Group discounts are always available - please contact us for a competitive price.
Page updated 4th June 2010